Your customers' AI assistants are about to claim everything you promised.
Outage credits, money-back guarantees, delay compensation. Today many go unclaimed. AI assistants never forget a deadline. Pactwall shows what that will cost you, then handles the claims cheaply and within the law.
"You must contact Customer Support within 30 days after the outage to request a Service Credit; otherwise, you will not be eligible."
Requesting a service credit under section 6.1 for account 55-1029.
Why now
This is already happening
Consumer AI assistants that chase refunds, credits and compensation went mainstream in 2026. The promises in your terms are now read by software that never misses a deadline.
Meta's Muse reached #1 on the App Store on 18 September 2026 with 2.8 million downloads. People use it to recover refunds, cancel subscriptions and file claims.
Forbes, 25 Sep 2026Raised by Pine AI, whose agent calls, emails and uses websites to get refunds and negotiate bills with internet, mobile and insurance providers.
SiliconANGLE, May 2026Share of eligible EU flight compensation claimed over 15 years. That unclaimed gap is exactly what assistants are about to close.
Financial Times via Bott and CoHow it works
From your terms to a clear number, then to control
Pactwall reads what you have promised, measures what it is worth, and makes sure every claim is checked against the exact wording before any money moves.
1. Read
Every promise in your terms that pays out only when a customer asks, with the clause and the deadline.
2. Measure
How much revenue depends on customers not claiming today, and what changes as assistants spread.
3. Recognise
Spot which claims were written by an AI assistant, and give genuine ones a verified channel.
4. Decide
Check each claim against your terms automatically, pay the valid ones, and keep a tamper-evident record.
Pricing
Start free. Pay when the numbers are worth acting on.
Most companies begin with the free scan, then take the audit to put a real figure in front of their finance team.
Free exposure scan
We read your public terms and list every promise that pays out only when a customer asks, with the clause, the deadline and how easily an AI assistant can claim it.
Agent Exposure Audit
With read-only billing data and a sample of support tickets, we measure your real breakage, how many AI-written claims you already receive, and what changes as adoption grows.
Pactwall platform
Continuous monitoring, automatic checks on every claim against your terms, a verified channel for AI assistants, and board-ready reports.
Who it is for
Built for businesses that make promises at scale
If your terms include credits, refunds or compensation that customers must request, assistants will request them.
Free exposure scan
See what AI assistants will claim from you
Send us the link to your terms. Within one working day you get a one-page summary of the promises assistants will claim, and roughly what they are worth.
- Every claim-only promise, with the exact clause
- How easily an assistant can claim each one
- We only read what is already public
Know your number before the assistants do.
One working day, no login, no cost. You get the clauses, the deadlines and a first estimate of what they are worth.